Red Lion

Red Lion Offers

Privacy Policy

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Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 2025

10DLC SMS Compliance Notice

SMS consent is not shared with third parties or affiliates.

Your consent to receive text messages is exclusively for Red Lion Offers communications. We never sell, rent, or share your SMS consent with any third parties, affiliates, or marketing partners.

Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information, including your phone number and SMS opt-in consent, will not be sold, rented, or shared with any third parties. Text message originator opt-in data and consent will not be shared with any third parties. Mobile information may be shared only with subcontractors that directly support our service (for example, message-delivery or customer-service providers), solely to provide the service you requested.

1. Information We Collect

Red Lion Offers ("we," "our," or "us") collects the following personal information:

Personal Information You Provide:

  • Contact Information: Name, email address, phone number, and mailing address
  • Property Information: Property address, condition, ownership details, and selling preferences
  • Communication Preferences: SMS opt-in consent and communication preferences
  • Transaction Information: Details related to property offers and sales

Information Collected Automatically:

  • Technical Information: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on site, referring websites
  • Location Data: General geographic location based on IP address
  • Cookies: Session cookies and tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Provide cash offers and evaluate your property
  • Communicate with you about your property and our services
  • Process real estate transactions
  • Send SMS messages about offers, appointments, and transaction updates (with your consent)
  • Comply with legal obligations and industry regulations
  • Improve our services and website functionality
  • Protect against fraud and unauthorized transactions

3. Who We Share Information With

Important Privacy Protection

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, or share your personal information for marketing purposes.

We may share your information only with:

  • Service Providers: Title companies, inspectors, attorneys necessary for transactions
  • Business Partners: Licensed real estate professionals assisting with your transaction
  • Legal Requirements: Government agencies when required by law
  • Business Transfers: In connection with mergers or acquisitions

4. SMS/Text Messaging

10DLC Compliant SMS Program

When you opt-in to receive SMS messages:

  • You'll receive up to 10 messages per month about your property
  • Message and data rates may apply
  • Reply STOP to unsubscribe at any time
  • Reply HELP for assistance

Your SMS consent is never shared with third parties.

View our complete SMS Terms

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • SMS Control: Text STOP to end SMS messages immediately

7. Cookies and Tracking

We use cookies to enhance your experience and analyze website usage. You can control cookie settings through your browser preferences. Essential cookies required for site functionality cannot be disabled.

8. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Typically, we retain transaction records for 7 years after completion.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we discover we've collected information from a child, we will promptly delete it.

10. State Privacy Rights

California Residents (CCPA/CPRA)

California residents have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

We do not sell personal information.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy and changing the effective date. Your continued use constitutes acceptance of changes.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Red Lion Offers, LLC

Privacy Department

Columbus, IN

Email: privacy@redlionoffers.com

Phone: (463) 283-6245

For SMS opt-out: Text STOP to any message

10DLC Compliance Statement

This privacy policy complies with 10DLC requirements for SMS messaging programs.

Key Protections:

  • SMS consent is not shared with third parties or affiliates
  • Clear opt-out instructions provided (Text STOP)
  • Transparent data collection and use practices
  • Your privacy rights are fully protected